FAQs

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It takes between 2-6 business days for us to deliver your order. We always do everything possible to expedite the process so that you can receive your order as fast as possible regardless of your location.

You can track your order on our website or even better, call our friendly customer service staff to tell you everything you need to know about your order.

We are always willing to accept any returns our clients have of damaged socks or wrong sizes within 30 days after purchase. We offer a 100% refund for any returns.

Our compression socks are made with 100%organic cotton which is delicate. We recommend washing Xotton socks on delicate, inside out, and with like colors. We also recommend that you try to keep them out of the dryer to protect the fibers. We only use premium materials which to make our compression socks and heat from dryers may damage the fibers and prevent your socks from lasting as long as they should. We highly recommend that you air dry or hang dry to maintain the effectiveness of the compression.

We are working on bringing Xotton to all top retail clothing stores across the US with the aim to make our revolutionary compression socks available to everyone.

We offer a free return policy for any socks that don't fit. We can exchange them and ship the correct size to you in no time.

We invite all cyclists, marathon runners, weightlifters, and other athletes to sign up for our sponsorship program. You can sign up on our website and someone will contact you with further details on the same. However, our sponsorship program might be closed from time to time as we cannot over-extend ourselves beyond our capabilities.

We offer regular coupons and discount codes to our customers, especially during the holidays. Visit our website regularly and check out our social media pages to know when we are offering various discounts or coupon codes. You may also sign up for our newsletter to get instant notifications the minute we have any offers.

We are always on the lookout for new ideas from all types of innovators and bright people. If you feel you have an idea that collaborates well with our service, feel free to get in touch with us and we will listen to you.

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